Shipping Policy

We ship all orders within 24 hours. Orders received on Fridays and weekends will be processed on Monday.

All shipments are tracked, delivery times are guaranteed, and the delivery status can be checked online.

We offer free shipping on orders of $500 or more, available exclusively to residents of Québec. Certain restrictions apply. Free shipping does not apply to bulky or oversized items, and a weight limitation per order may apply. We reserve the right to charge for shipping if these conditions are not met or if special handling is required.

All sales are final. If a product requires service, it must be returned by mail or in person. Customers are responsible for using proper packing materials to protect the item during shipping. Shipping damage caused by improper packing is not covered under warranty.

Items purchased with free local pickup will be ready within 24 hours. You will receive an email confirmation when your order is ready for pickup.

Order pickup is available in-store by reservation. Please reserve your pickup by phone at 514-336-6336 or by email at sales@eteklaptop.com.